Terms and Conditions

Jagster Detail Wokz
Effective Date: Feb 12 2026

These Terms and Conditions constitute a legally binding agreement between the customer (“Customer”) and Jagster Detail Wokz, a mobile automotive detailing business operated by Omar Garcia, sole proprietor, located at 3826 Pueblo Ave, Los Angeles, California 90032 (“Company,” “we,” “us,” or “our”). By booking and paying for any service through our website, the Customer agrees to be bound by these Terms and Conditions.

Jagster Detail Wokz provides mobile automotive detailing services at the location specified by the Customer within Los Angeles County, California. Services are limited to those described in the selected detailing package at the time of booking. The Company reserves the right to modify service offerings, pricing, or package details at any time without prior notice, provided that changes do not affect confirmed bookings.

All appointments must be scheduled through the Company’s official website. Full payment is required at the time of booking. By submitting payment, the Customer represents and warrants that they are the authorized holder of the payment method used and expressly authorize the Company to charge the full service amount through Stripe. Payment processing is handled securely by Stripe, and the Company does not store complete credit card information.

Base pricing is calculated for standard five-passenger sedans in normal condition. The Company reserves the right to apply additional charges for oversized vehicles including but not limited to SUVs, trucks, vans, and specialty vehicles. Additional charges may also apply if the vehicle’s condition involves excessive dirt, heavy staining, embedded debris, biohazards, excessive pet hair not included in the selected package, or conditions that require significantly more labor or materials than reasonably anticipated for the selected service. If the actual vehicle condition materially differs from what is expected under the selected package, the technician may require payment of an upgrade fee prior to commencing or completing the service. If the Customer declines to approve the adjusted price, the Company reserves the right to refuse service and the cancellation policy shall apply.

Services are provided throughout Los Angeles County. Certain locations outside the Company’s standard service radius may be subject to a travel surcharge. Any such surcharge will be disclosed prior to confirmation of the appointment. The Customer acknowledges that travel time, traffic conditions, and parking restrictions may affect service scheduling.

The Customer is responsible for ensuring that the vehicle is accessible at the scheduled time and location. The Customer must provide safe and legal access to the vehicle and ensure that the service environment does not present hazards to the technician. The Company supplies its own water, electricity, and detailing materials. The Customer is responsible for removing all personal belongings and securing valuables prior to service. The Company shall not be responsible for loss or damage to personal property left inside the vehicle.

Prior to service, the Company may document the vehicle’s condition through photographs or video recordings for quality control and liability protection purposes. The Customer acknowledges that detailing may reveal pre-existing damage, including but not limited to scratches, dents, paint defects, oxidation, cracked trim, loose components, interior wear, or mechanical or electrical issues. The Company is not responsible for pre-existing damage, nor for damage resulting from normal detailing procedures performed with reasonable care on compromised or deteriorated surfaces.

Appointments are reserved exclusively for each Customer and therefore subject to the following cancellation policy. Cancellations made more than twenty-four hours prior to the scheduled appointment time are eligible for a full refund or service credit. Cancellations made between twelve and twenty-four hours prior to the appointment are eligible for a fifty percent refund. Cancellations made less than twelve hours before the scheduled time are non-refundable. Failure to provide access to the vehicle at the scheduled time constitutes a no-show and is non-refundable. The Company reserves the right to cancel or reschedule appointments due to unsafe weather conditions, mechanical issues, emergencies, or other circumstances beyond its control. In such cases, the Customer will be offered rescheduling or a full refund.

Upon completion of the service, the Customer is responsible for inspecting the vehicle. Any concerns must be communicated immediately while the technician is present. Once the technician departs the location, the service shall be deemed fully performed and accepted by the Customer. The Company does not guarantee the removal of all stains, odors, or imperfections, as certain conditions may be permanent or require specialized restoration beyond standard detailing services.

The Customer agrees not to initiate a payment dispute or chargeback for services that were properly delivered. The Company maintains detailed documentation including appointment confirmations, payment records, IP address logs, timestamps, GPS location data, and before-and-after photographic evidence. In the event of a chargeback or payment dispute, the Company reserves the right to submit all relevant documentation to Stripe and to pursue recovery of funds, administrative costs, and any associated fees if a dispute is determined to be fraudulent or made in bad faith. Initiating a chargeback after services have been rendered may constitute breach of contract.

To the fullest extent permitted by California law, the Company’s total liability for any claim arising from services provided shall not exceed the total amount paid by the Customer for the specific service at issue. Under no circumstances shall the Company be liable for indirect, incidental, special, or consequential damages.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Los Angeles County, California.